Yes — we ship to every address in the United Kingdom, including Scotland, Wales, Northern Ireland and the Highlands and Islands. Just enter your postcode at checkout.

Orders are prepared within 1–2 working days and typically arrive within 6–12 working days. You will receive a tracking link by email or SMS as soon as your order has been shipped.

Once your order has been shipped, you will receive a tracking link by email or SMS. You can also use our Track Your Order page at any time.

Yes — delivery is free on every UK order, with no minimum spend. The price you see is the price you pay.

Of course. You have the right to return your order within 30 days of receiving it. As long as the item is in its original, unused condition, we make the return process easy for you. Just get in touch and we will walk you through it.

Once we have received your return, the refund is processed within two business days.

We are sorry to hear that. Please email us at info@limoatelier.com with your order number and a photo of the item, and we will send you a replacement free of charge.

We accept all major credit and debit cards, plus Apple Pay, Google Pay, Maestro, PayPal, Klarna and Shop Pay. Every method is processed securely at checkout.

Absolutely. All transactions run over an encrypted SSL connection and are handled by certified payment providers. We never see or store your card details.

Email us at info@limoatelier.com or use the contact form on our site. We reply to every message within two working days.