Privacy policy

Privacy Policy

Protecting your personal data is very important to us. In this privacy policy we explain what data we collect, why we collect it and how we handle it.

What personal data we collect

We process personal data that you voluntarily provide to us when you place an order, create a customer account or contact us. This includes, among other things, your name, address, email address, payment details and order history.

Purposes of data processing

We use your personal data only for the following purposes:

Handling and delivering your orders
Processing payments
Answering your questions and emails
Improving our services
Fulfilling legal obligations

Retention period

We do not store personal data for longer than necessary for the purposes for which it was collected, unless we are legally required to keep the data for a longer period.

Disclosure of personal data to third parties

We only share your personal data with third parties if it is necessary to provide our services, for example with payment service providers and shipping partners, or if we are legally required to do so.

Data security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access.

Cookies

Our website uses cookies and similar technologies. A cookie is a small text file that is stored on your device when you visit our website. We use the following types:

Strictly necessary cookies: these keep the website working, for example to remember the contents of your shopping cart, to process your order securely at checkout, to protect against fraud and to remember your country and language. These cookies are set by Shopify and do not require your consent.
Analytics cookies: these help us understand how visitors use our website, such as which pages are viewed most, so we can improve the shop. We use Shopify analytics and Google Analytics for this.
Marketing cookies: these are used to show relevant advertisements and to measure the effectiveness of our campaigns. We use the Meta Pixel (Facebook and Instagram) and Google advertising technologies for this. Other service providers we use, such as payment providers like PayPal and Klarna, may also set their own cookies.

We only set analytics and marketing cookies after you have given your consent through our cookie banner. You can withdraw or change your consent at any time via the cookie settings on our website.

You can also delete or block cookies in your browser settings. Please note that if you block strictly necessary cookies, parts of the website, such as the shopping cart and checkout, may not work. Information about the personal data processed by these third parties can be found in their own privacy policies.

Your rights

You have the right to access your personal data and to request correction or deletion of it. You can also object to the processing or request restriction of the processing. You can send such requests to info@limoatelier.com.

Changes to this privacy policy

We reserve the right to change this privacy policy at any time. The current version is always available on our website.

Business details

Store name: Limo Atelier
Company name: LimoAtelier
Chamber of Commerce (KvK) number: 98972162
VAT number: NL005366388B45
Business address: Brunswick Works, Lowe St, Macclesfield, Cheshire, SK11 7NJ, United Kingdom
Return address: Brunswick Works, Lowe St, Macclesfield, Cheshire, SK11 7NJ, United Kingdom
Email: info@limoatelier.com
We reply to your message within two working days.

Customer service (UK time)
Monday – Friday: 09:00 – 18:00
Saturday and Sunday: 10:00 – 16:00