Free UK Shipping & Easy Returns 


Discover our latest coats, jackets and co-ord sets for women. Easy, wearable pieces for everyday life.

Multimedia collage

Frequently Asked Questions

Do you deliver across the UK?

Yes — we ship to every address in the United Kingdom, including Scotland, Wales, Northern Ireland and the Highlands and Islands. Just enter your postcode at checkout.

How long does delivery take?

Orders are prepared within 1–2 working days and typically arrive within 6–12 working days. You will receive a tracking link by email or SMS as soon as your order has been shipped.

How can I track my order?

Once your order has been shipped, you will receive a tracking link by email or SMS. You can also view your order at any time under “Track Your Order” on our website.

Do you offer free delivery?

Yes — delivery is free on every UK order, with no minimum spend. The price you see is the price you pay.

Can I return a product if I change my mind?

Of course. You have the right to return your order within 30 days of receiving it. As long as the item is in its original, unused condition, we make the return process easy for you. Just get in touch and we will walk you through it.

How long does a refund take?

Once we have received your return, the refund is processed within two business days.

Which payment methods do you accept?

We accept all major credit and debit cards, plus Apple Pay, Google Pay, Maestro, PayPal, Klarna and Shop Pay. Every method is processed securely at checkout.

Is my payment information safe?

Absolutely. All transactions run over an encrypted SSL connection and are handled by certified payment providers. We never see or store your card details.

How can I reach customer service?

Email us at info@limoatelier.com or use the contact form on our site. We reply to every message within two working days.